Cognitive capabilities can help transform healthcare operational efficiencies

Today’s Post By: Stephanie Wing, WW Portfolio Marketing Manager, ECM, IBM

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As the new year kicks off, many organizations are also beginning a new fiscal year with new challenges to overcome – all on stagnant budgets. So how does an organization do more with less? You become more efficient in the tasks you already perform. While it isn’t always glamorous, improving your operational efficiencies in just a few areas can greatly impact your bottom line.

In the healthcare industry, data pertaining to an individual’s health comes from multiple channels. From the doctor’s notes taken at a hospital or clinic to the wearables that people use to track activity, getting a complete view of a patient’s health means correctly collecting and recording all this information. But how do healthcare organizations streamline the aggregation of that data into a format that facilitates clinicians’ use in patient management? With a document capture solution of course!

Streamlining your document capture process with IBM’s cognitive capabilities can help doctors obtain a concise and complete overview of a patient’s health information, facilitating appropriate patient management. With the traditional document capture systems, healthcare organizations are able to automate the ingestion of standardized forms such as new patient registration and discharge. But what about the data generated before the patient enters the organization? What about documentation generated in the future? Or what about data generated by 3rd party providers and payers? Until now, automating this type of information capture was a thing of the future, but not anymore.

With IBM Datacap Insight Edition, the power of traditional document capture comes together with cognitive capabilities to automate tasks that are currently performed manually. IBM Datacap Insight Edition is a cognitive capture solution that combines advanced imaging, and natural language processing, and machine learning technologies like those used in Watson to go beyond the limits of traditional capture. It can automatically classify and extract information – including text, photos, and handwriting – from complex and variable documents in real time. IBM Datacap Insight Edition then analyzes the content to understand both the information and context [and helps to bring forward relevant and necessary data quickly to aid medical professionals in making decisions.

For the healthcare industry, this innovation in document capture can impact a multitude of areas. For instance, the examination of a complex medical claim by a 3rd party payer requires a highly skilled and paid individual to sit down and go through the medical record manually to confirm the treatment provided and that the documentation supports the medical necessity of the treatment. This can be a very expensive and time consuming role. Now, imagine allowing cognitive capture to do the research and digging into the medical record to bring forward the important information. By introducing cognitive capture, processing time for these claims could be significantly reduced. Consider how many more claims could be processed in an hour or a day. How would faster processing impact your bottom line?

As the amount of healthcare information and content continues to multiply, organizations must find a more efficient way to keep up. IBM’s cognitive capture solution does just that.

Interested in learning more about IBM’s cognitive capture technology? To read more, download our IBM Datacap Insight Edition Solution Brief.

 

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